Support Center

Get help with your Octolock device and services. Our support team is here to assist you.

Contact Support

Need direct assistance? Our support team is available to help you with any questions or issues.

How do I setup my device?

To ensure your security to the fullest extent, we do not make critical configuration changes ourselves. Please refer to the short setup guide included with your order to achieve maximum security.

We also invite you to take a look at our recommended messenger.

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What about updates for GrapheneOS?

With GrapheneOS, your device takes care of itself. Automatic updates are quietly delivered every few hours, installed safely in the background, thanks to advanced A/B system partitions, even in the rare case something goes wrong, your phone knows how to roll back to a safe state on its own. Updates are optimized through small, incremental downloads that save bandwidth. You stay fully in control: choose when and how your phone updates, down to the network type and battery level. Whether you're on the go or offline, your system respects your preferences. And here's the best part: Even if support were to be discontinued, GrapheneOS offering extended 'harm-reduction' updates to give you time to upgrade safely and securely, without pressure.