Support Center

Get help with your Octolock device and services. Our support team is here to assist you.

Contact Support

Our team is ready to help with any question or issue. Reach us via encrypted email — we aim to respond within 24 hours.

Device Setup

For maximum security, critical configuration is yours to own. Follow the concise setup guide included with your order. We also recommend checking out our recommended messenger.

Learn more

GrapheneOS Updates

  • Automatic updates delivered every few hours, installed silently in the background via A/B partitions — with automatic rollback if anything goes wrong.
  • Small incremental downloads save bandwidth. You control when updates run, down to network type and battery level.
  • Even after end-of-life, GrapheneOS provides extended harm-reduction updates so you can upgrade on your own schedule.